Service Manager | MacLaurin

Auckland
$79,345-89,460 per year
Permanent
Full-time

1 month ago

Your Career - For People, For PurposeApply your leadership skills and make a difference every day at Ka Puta Ka Ora Emerge Aotearoa.He Kōrero Mō Mātou | About UsKa Puta Ka Ora Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing, and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work, we are committed to helping whānau be the best they can be.He kōrero mō te tūranga | The RoleWe're looking for a compassionate and skilled leader to manage our Residential Youth Service in Blockhouse Bay. This service supports young wāhine who have experienced trauma and are facing complex life challenges. It is a safe, structured environment where connection, healing, and stability are at the forefront.As Service Manager, you'll lead a dedicated team delivering trauma-informed, person-centred support. You'll ensure a high standard of care while maintaining a culture of safety, consistency, and respect. Collaboration with whānau, clinical teams, and external partners will be key to achieving positive outcomes for rangatahi.Some key responsibilities:

Lead and support a multidisciplinary team in a residential setting.
Ensure a safe, therapeutic environment for young wāhine.
Maintain service quality and meet all contractual and clinical standards.
Build strong relationships with whānau and partner services.
Support team development and foster reflective, trauma-informed practice.
Oversee day-to-day operations, staffing, and budgets.

He kōrero mōu | About YouTo thrive in this role, you'll be a confident leader who is passionate about youth wellbeing and understands the impact of trauma-informed practice.You will have:

2+ years of experience leading teams in youth services or trauma-informed environments.
A relevant Level 7+ tertiary qualification in Nursing, Social Work, or Occupational Therapy or equivalent.
Full registration and a current Annual Practising Certificate (APC) under the HPCA Act 2003, (e.g., Registered Nurse, Social Worker, Occupational Therapist, AOD Clinician).
Excellent leadership, communication, and problem-solving skills.
A full, clean NZ driver's licence.

Ngā Hua | We OfferAt Ka Puta Ka Ora Emerge Aotearoa, values are not just words on a page - they shape how we work and lead every day. You'll be joining a collaborative, supportive environment with real opportunities to grow.We also offer:

Salary range: $79,345.05 - $89,460.20 (depending on experience).
Generous leave entitlements: including wellbeing leave, cultural leave, and study leave.
Ongoing professional development, including paid maintenance of your APC.
Discounted services from Southern Cross Health, PB Tech, Harvey Norman, Anytime Fitness, and more.
Employee Assistance Programme - access to counselling, budgeting, and mental health services.
Opportunities to grow your leadership in one of Aotearoa's largest for-purpose organisations.

Ready to lead change?
Contribute your skills and experience to a kaupapa that matters - supporting rangatahi to thrive.

Emerge Aotearoa

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