Operational Risk Analyst

AA Insurance

Auckland
Permanent
Full-time

5 hours ago

About the role:Are you passionate about operational risk and eager to play a key role in enhancing risk management within a leading New Zealand insurer? Do you have a keen eye for detail and a drive to challenge and improve risk controls? If so, this could be the perfect opportunity for you.We're seeking an Operational Risk Analyst to join AA Insurance's newly formed Enterprise & Operational Risk team. In this role, you will independently monitor and challenge operational risk activities across the business, ensuring alignment with our risk appetite and New Zealand's regulatory requirements. Your insights and assessments will support the continuous improvement of operational risk controls and help embed a strong risk culture throughout the organisation.This role is ideal for an operational risk professional with solid experience in financial services or insurance who thrives on collaboration, problem-solving, and driving continuous improvement. It's a fantastic opportunity for someone eager to deepen their expertise, build strong cross-functional relationships, and contribute to a second-line risk function that supports compliance, strengthens business resilience, and enables the first line risk teams to manage risks effectively.As part of a broader uplift of our enterprise risk capability, you will join a brand-new team alongside two senior hires. This is a rare opportunity to support the development of a modern, fit-for-purpose risk function from the ground up, contributing to our resilience and regulatory compliance in an ever-changing landscape.What you'll be doing:

Independently assess and challenge operational risk management activities of business units against NZ regulatory requirements.
Conduct risk monitoring, independent reviews, thematic assessments, and control testing focused on operational risk effectiveness.
Support development and implementation of operational risk controls and mitigation strategies.
Assist in preparing risk reports and tracking Key Risk Indicators (KRIs) in compliance with NZ governance expectations.
Collaborate closely with the Enterprise & Operational Risk Manager and Specialist Risk Oversight Manager.
Participate in risk culture initiatives and continuous improvement aligned to NZ regulatory guidance.
Provide risk insights and advisory support to business units to enhance operational risk awareness and management.

What you'll bring with you:

3-5 years' operational risk or compliance experience within New Zealand's insurance or financial services industry.
Experience in risk assessments, control testing, and independent assurance activities.
Solid understanding of operational risk frameworks and NZ regulatory environment, including prudential and conduct risk expectations.
Strong analytical skills with attention to detail and ability to challenge constructively.
Excellent communication and relationship skills, able to work independently and within teams

Why you'll love working with us:We have an inclusive and supportive environment and believe every voice matters. We believe in investing in our people and creating an inclusive space that provides opportunities for all.We take personal development seriously and we're committed to making our people's wellbeing a top priority, with benefits such as a $250 annual wellbeing allowance, and flexible working. Our culture and care for our people can be seen in our outstanding engagement and tenure. We believe the most important investment we can make is in you.Why join us?Here's a rare chance to join a brand-new Enterprise and Operational Risk team being built from scratch. You'll work alongside talented, passionate people, helping shape how AA Insurance manages risk now and into the future. Together, you'll lead projects that boost our resilience and keep us ahead of an ever-changing risk landscape.At AA Insurance, we don't just manage risk we live our values and do what's right for our customers, our people, and our regulators. If you want to make a real impact and grow your career in a purpose-driven organisation, we'd love to hear from you.

AA Insurance

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